Privacy Policy

1. Introduction

At The Paradox ("we," "our," or "us"), we build intelligent agentic systems. We take the privacy of your business data and your customers' data extremely seriously. This policy explains how we collect, use, and protect information when you use our website and our AI services.

2. Data We Collect

We collect information in two ways:

• Information you provide: When you contact us or use our ROI calculators, we collect your name, email, and business details.
• System Data: When our AI agents interact with your customers, they process conversational data to fulfill the requested task (e.g., booking a dental appointment).

3. How We Use Data

We do not sell your data. We use it only to:

• Provide and improve our AI communication systems.
• Communicate with you about your projects.
• Train custom models for your specific business logic (never shared with other clients).

4. Data Security

We implement industry-standard encryption for data at rest and in transit. Our systems are built on top of enterprise-grade providers (AWS, Vercel, OpenAI API) that maintain strict compliance standards.

5. Third-Party Services

Our AI agents may utilize third-party APIs (such as Twilio for SMS or OpenAI for reasoning). These providers have their own privacy policies and we ensure our implementation follows their data-privacy best practices.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
rkaus@theparadox.online